Rebuilding After Tragedy: How We Helped a Rio Rancho Family Recover
A Difficult Time Made Even Harder
Losing a loved one is never easy. For this family in Rio Rancho, the passing of their elderly mother meant sorting through memories, preparing her home for sale, and navigating an emotional transition.
Just as they thought they were moving forward, an accidental fire damaged part of the house, leaving them with a hole where a window once stood, electrical damage, and a home needing urgent repairs.
To make matters worse, their first attempt to find help led them to an unlicensed contractor who only added to their stress. They needed someone they could trust—a licensed contractor who would get the job done right. That’s when they found Ark Light Construction.
Providing Guidance and Reassurance
When they reached out, we knew this was more than just a home repair project—it was about helping a family through an incredibly difficult time.
After a quick phone call, we scheduled an in-person walkthrough where we:
- Walked through the damage together, listened to their concerns, and explained what needed to be done
- Discussed realistic timelines and expectations to ease their worries
- Provided a detailed proposal with a workmanship warranty and assured them they wouldn’t have to pay anything until the final city inspection was completed
From the very start, we prioritized keeping things as simple and stress-free as possible, handling permits and scheduling so they could focus on what mattered most.
Home Restoration With Care
The fire had caused more than just visible damage—it had also left behind emotional weight. We approached the project with the respect and urgency it deserved, making sure every repair was done with quality and attention to detail.
Our work included:
- Restoring power by repairing electrical wiring damaged in the fire, ensuring the home was safe and up to code
- Replacing the window framing and installed a new window, seamlessly matching the home’s original design to preserve its character
- Repairing drywall, taping, texturing, and repainting to blend the repairs seamlessly
- Replacing flooring and fixing exterior cosmetic damage to bring the home back to its pre-fire condition
- Rebuilding a built-in bench under the window to recreate a cherished family space that had been lost in the fire
A Fresh Start for the Family
By the time the project was complete, the home was fully restored with quality work and ready to be put on the market.
The new window blended in so well that neighbors couldn’t even tell there had been a fire. With every repair completed to the highest standard, the family could move forward with confidence, knowing their mother’s home was ready for its next chapter.
A Team You Can Trust When It Matters Most
At Ark Light Construction, we know that some home repairs come at life’s hardest moments. Whether you need fire damage repair, unexpected repairs, or a home update, we’re here to relieve your stress with honest guidance, expert craftsmanship, and clear communication every step of the way.
Need a contractor you can trust? Fill out our contact form today, and let’s talk about how we can help.